Sunday, 31 July 2022

Aspen PPG says Farewell to Fred Wood

It was great to see Fred attend the PPG AGM on Friday, which gave us the opportunity to say thank you and farewell.  Fred has been involved with the work streams and led the Armed Forces Veterans group.  Unfortunately due to personal reasons Fred has decided to step down but will continue to support the PPG in the background.  Fred is a big driver of the veterans group and has provided us with his expertise in this area.  Our biggest drive has been the clinical coding of veterans that provide additional benefits to registered veterans at the practice who need specific pathways such as Op Courage or orthopaedic care. Fred is a veteran himself and has experienced veterans support when admitted to hospital, where they noticed his status on his record and asked if he needed any assistance from the hospitals veteran champion.  The PPG has a few veterans on the group and will continue where Fred left off, supporting the veterans work and the practice as a Veterans accredited practice.  We wish Fred all the best and good health in the future.

Monday, 18 July 2022

Aspen PPG - Annual General Meeting July 2022

    The AGM will be held normally each year and no later than the end of July. Dates and timings will be confirmed at the previous PPG meeting.
    Notice of the day, time and place will be given via notice boards, website, social media, practice newsletter and by email to PPG members, being given at least 21 days' notice, to allow for nominations and absentee voting for members only.
    Any items for the agenda shall be sent to the secretary for consideration at least four weeks prior to the AGM date.  The AGM agenda will be confirmed by the Chair and vice chair. At the AGM the Chair and Treasurer will give a report before the election of officers
    Any member wishing to stand for any of the officer posts, must receive a nomination and be seconded (by two individual members), and nominations should ideally be sent into the Secretary prior to the AGM, who will confirm the receipt of this and to allow for absent voting. Once all nominations have been received and confirmed at the AGM, including any absentee votes, then the rest of the members vote, and it is the individual who receives most of the votes, who is voted into post. In the event of a tie, then the vote must be re-run. The term of office for each post must be elected annually at each AGM.
    Each member of office can only serve a maximum term of three years. 

Details of the meeting are as follows:

PPG AGM Agenda: Friday 29th July 2022, 17:00 - 18:30hrs

Meeting Details:

PPG Members In person Meeting at Aspen Medical Centre or Join MS Teams Link in the Meeting Request

Patients who wish to dial in, can do so using the details below

Join on your computer or mobile app: Click here to join the meeting

Or join by entering a meeting ID: Meeting ID: 341 781 404 19 | Passcode: Ao7RJq

Or call in (audio only) +44 20 3321 5208,180425920#   United Kingdom, London

Phone Conference ID: 180 425 920#

Saturday, 18 June 2022

WalkTalkWalk Shortlisted

Many congratulations to Gill and Sandra who have been shortlisted for a BBC Gloucestershire making a difference award.  

They were nominated for setting up the PPG ‘WalkTalkWalk’ group to enable Aspen patients to take part in gentle walks and tackle isolations and loneliness.  There have been a number of walks set up, which also includes refreshment breaks on route, giving everyone the opportunity to build on the community set up by the group. Everyone who attends the walks go at their own pace, ensuring that the slowest is not left behind and have the opportunity to talk with other likeminded patients in the group

The response and engagement from patients has been amazing. The feedback is very positive, folks saying they really welcome the opportunity to be outside for some gentle exercise and most of all, meeting others.

The winners will be announced in September at the Cheltenham Racecourse.  Well done both, you totally deserve this recognition.

Friday, 7 January 2022

Aspen Centre Car Parking

Car parking issues have been raised with the PPG, which has been discussed with the Aspen Medical Practice senior partners who are aware of the number of complaints recently received from patients.

The current Situation with Parking

The management of the Aspen Centre car park was contracted to Creative Car Park Ltd by the site landlord Assura PLC. The current parking issues have impacted all tenants of the Aspen Centre - Newmedica Eye Health Clinic & Surgical Centre, Studio Fit, Badham Pharmacy, the Gloucester Royal Hospital Dermatology Department, and Aspen Medical Practice. Aspen Centre visitors should park in the dedicated parking area of the service they are using and enter their vehicle registration number using one of the check-in screens located at that service.

Aspen Medical Practice recognises and apologises for the distress caused by the parking fines issued by Creative Car Parks Ltd at the Aspen Centre to its patients and have provided a response to recent events.

Aspen Medical Practice Patients

  • Aspen Medical Practice did not implement the Aspen Centre car parking management system and are unable to intervene on behalf of patients
  • The car park is managed privately by Creative Car Park Ltd, a company contracted by the landlord of the Aspen Centre Assura PLC
  • Aspen Medical Practice have lobbied the landlord for improved car park signage      and are displaying temporary signage in the meantime to better guide patients to the correct parking area and are reminding patients to enter their vehicle registration numbers.
  • Aspen Centre car parking issues are impacting the ability of Aspen Medical Practice to provide services to patients as car parking complaints are tying up phone lines, receptionists, and other staff. Aspen Medical Practice are lodging complaints with the landlord regarding this negative impact on patient experience that the car park management has caused.

For Aspen Medical Practice patients who wish to lodge a complaint against the car parking company Creative Car Park Ltd, their email address is The landlord of the Aspen Centre can be contacted at the email address

For Aspen Medical Practice patients who wish to lodge a formal complaint against Aspen Medical Practice regarding its response to the current car parking issues, you can do so via the Practice website:

Gloucester Royal Hospital Dermatology Patients

Patients attending Dermatology appointments should raise car parking complaints directly through the car parking company, Aspen Centre landlord, or PALS with Gloucestershire Hospitals NHS Trust:

You can also email PALS at or write to them at: PALS Office, Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN.

Friday, 17 December 2021

Dr Nicky Wilson

The PPG wishes to show its gratitude to Dr Nicky Wilson who has been the PPG Clinical Lead.  Nicky has been the senior partner supporting the PPG as part of her portfolio and has been instrumental in shaping the PPG with the group.  Nicky is moving on to other projects within the practice and has handed over to Dr Sam Kuok, who will take the clinical lead role for the PPG and work closely with the PPG to strengthen the links with the practice, and provide much needed support to develop the Aspen Community.  

The Chairman said "It has been an absolute pleasure to work with Nicky who is a dedicated and caring health professional, who is clearly driven to provide the best patient care to the patients who are registered at Aspen.  We are are very fortunate to have Sam take over from Nicky who is very energetic and strives to provide the same values that Nicky has displayed during her tenure" We would like to wish Nicky all the best in her next venture and welcome Sam to the PPG.

Merry Christmas to all our followers


The Aspen PPG would like to wish all our followers a Merry Christmas and a safe New Year

Saturday, 27 November 2021


Men and Mental Health in BAME Communities

Bill Singh is an Expert by Experience and a Social Inclusion Volunteer with Gloucestershire Health Community Services.  He also a member of the Aspen Patient Participation Group and brings valued experience around Mental Health and the BAME community.  Read his latest blog that is published through GHC.

I was recently asked to write this blog about men in the ‘Black, Asian & Minority Ethnic’ (BAME) community and the stigma around mental health. The question raised is why males find it more difficult to access NHS mental health support services.  As an Expert who has Lived Experience of Mental Health Illness and being an Asian British male who has had the use of mental health support services, it is important to understand some of the complexities that many men face in the BAME community.  Click here to read more……….

Friday, 19 November 2021

Eat Real Food at Aspen


The Eat Real Food programme is a Real Foods Lifestyle programme with a health focus rather than a disease focus. Health is not merely the absence of disease and we want to promote well-being in order for all human beings to achieve their full potential.

Anyone can take part in this programme and you can read more by clicking here Dates for 2022 are out for you to join and make a lifestyle change

  • Jan 18th
  • Feb 15th
  • March 22nd
  • April 26th
  • May 24th
  • June 7th

Aspen PPG says Farewell to Fred Wood

It was great to see Fred attend the PPG AGM on Friday, which gave us the opportunity to say thank you and farewell.  Fred has been involved ...