What is a PPG?
The role of the PPG is to work with key staff in the GP Practice to help make a difference in the experience of patients and carers here in Aspen Medical Practice.
How does the PPG work?
As a group of patients,
carers and staff we meet and work together to improve services. The PPG
provides an important patient/carer perspective to help improve the experience.
There is an elected Chair and Vice Chair. The group meets every 2 months. There are also
subgroups focusing on specific pieces of work as needed.
What is
the key role of the PPG?
The role of the PPG is to
work in partnership with the Practice by
a.
being a constructive
critical friend and ambassador –who can challenge and support in a constructive
manner.
b.
advising the practice on the patient
perspective and providing insight into the responsiveness and quality of services.
c.
Encouraging patients to take greater responsibility for their own and
their family’s health by actively promoting and supporting health awareness and
education.
d.
Actively seek the views and experiences of patients/carers, especially
those less likely to give feedback. Reviewing and sharing this information with
the Practice in the agreed manner
e. To explore the following feedback sources regularly and systematically, proposing developments or change; contributing to action plans/ changes as required.
o
Surveys (local & national)
o Friend
& Family Test feedback
o Regular communication with the patient population
o Themes from Complaints, concerns, and comments.
f. As individuals and collectively, comply with the PPG Code of Practice
which is provided to members on joining
It is a
requirement of all GP Practices to have PPG as part of the GP Contract with the
NHS. hat is a requirement in the GP contract.
Who can join?
A PPG is open to every patient who is a registered
patient with Aspen Medical Practice.
Interested in making difference and would like to find out more about the PPG?
We’d love to hear from you.
Fill out our ‘Interested in the PPG’ form here. You will be asked for
- your first and last name, date of birth,
sex, postcode, email and phone number
- if applicable, the details of the person
you are completing the form on behalf of.
