What is a Patient Participation Group(PPG)?
The role of the PPG is to work with key staff in the GP
Practice to help make a difference in the experience of patients and carers
here in Aspen Medical Practice.
How does the PPG work?
As a group of patients, carers and staff we meet and work
together to improve services. The PPG provides an important patient/carer
perspective to help improve the experience. There is an elected Chair and Vice
Chair. The group meets every 2 months. There are also subgroups focusing
on specific pieces of work as needed.
What is the key role of the PPG?
The role of the PPG is to work in partnership with the
Practice by
Being a constructive
critical friend and ambassador –who can challenge and support in a constructive
manner.
Advising the practice on the
patient perspective and providing insight into the responsiveness and quality
of services.
Encouraging patients to take
greater responsibility for their own and their family’s health by actively
promoting and supporting health awareness and education.
Actively seek the views and
experiences of patients/carers, especially those less likely to give feedback.
Reviewing and sharing this information with the Practice in the agreed manner
To explore the following feedback
sources regularly and systematically, proposing developments or change;
contributing to action plans/ changes as required.
o Surveys (local & national)
o Friend & Family Test feedback
o Regular communication with the patient
population
o Themes from Complaints, concerns, and
comments.
As individuals and
collectively, comply with the PPG Code of Practice which is provided to members
on joining.
It is a requirement of all GP Practices to have PPG as part
of the GP Contract with the NHS. hat is a requirement in the GP contract.
Who can jointhe PPG?
A PPG is open to every patient who is a registered patient
with Aspen Medical Practice.
All communities, groups, genders, ages, ethnicity and
disabilities representing the patient list are encouraged to join. There are no
other membership requirements except that patients must be registered with
the practice.
Interested in making difference and would like to find
out more about the PPG?
We’d love to hear from you.
Fill out our ‘Interested in the
PPG’ form here. You will be asked for the following:
- Your
first and last name, date of birth, sex, postcode, email and phone number.
- If
applicable, the details of the person you are completing the form on
behalf of.
