PPG Meeting – 28 Apr 2021

Meeting Agenda: Wednesday 28 Apr 2021 / 18:00 – 19:00PM    Meeting Details: Join Zoom Meeting https://us02web.zoom.us/j/83567802035?pwd=eTZBSXZ1Wk16NmhXT1E0YVJwblRXQT09    Meeting ID: 835 6780 2035| Passcode: AspenPPG   PPG Web:   Aspen Medical Centre Patient Participation Group (aspenppg.blogspot.com)    Minutes of the last meeting (Click date for the minutes): 23 Mar 2021  Welcomes, Introductions and Apologies  Chair: Kevin Gannaway-Pitts (KGP) - Interim Vice Chair  Attending:  Georgie Kemp (GK), Christine Hart (CH), Steve Talbot (ST),  Eve Butler (EB), Mary Haines (MH), Sandra Nicholson (SN).  In Attendance:  Katherine Holland GCCG (KH)  Apologies Received:  Dr Nicky Wilson (NW), Michele Bonner (MB)  Notes from the Last Meeting  Paper 1 – 202102 – PPG Notes 23 Mar 21 Aspen Medical Centre Patient Participation Group: PPG Meeting - 23 Mar 2021 (aspenppg.blogspot.com) The group has reviewed and agreed the notes were a fair representation of the  last meeting.   Proposed by Georgie Kemp and seconded by Christine Hart  Actions from the last meeting  Paper 2 – Agree actions and Update the action log  Agree Draft Constitution Agree from Action Log – 202102_AMP PPG Constitution (Final)   KGP took the group through the changes to constitution which are fully  documented in the action log.  All changes have been agreed by the group  and a final document will be released with the notes of the meeting and  uploaded to the PPG Blog.  The action log has been added as an appendix to  these notes. ACTION: Amend the final version of the draft constitution and send out the  final document to members - KGP ACTION:  Upload the Final Constitution to the PPG Blog – KGP ACTION:  Wording for 2.3.1 is to be checked by the CCG to ensure the  constitution covers all communities of patients being represented in regard to  equality and diversity - KH   KGP briefed the group that the constitution document will act as the terms of  reference for the group and will be subject to change as the PPG matures.   A working group will be formed to carry out a review and present changes to  the group for ratification and adoption.  This was agreed as a sensible approach  as the PPG developes.  This statement has also been added to the constitution as  part of the review process of the constitution.   Proposed by Steve Talbot and seconded by Georgie Kemp  Progress Update on Recruitment & Next Steps KGP provided the group with a verbal update on activities since the last meeting regarding the recruiting process.   EB raised a point that she felt that the group had not been informed of the  process and seen any letters inviting members to join.  There was a discussion regarding the number of new members associated to the NHS in which 3  members representing 50% of the current group is already associated and are  retired from the NHS.   KGP covered the process and explained that everyone taking part in the  shortlisting scored to provide the top candidates for appointment, however KGP also explained that there is still a review to be carried out on the unsuccessful candidates as there are some quality applications and would not like to miss an opportunity with appointing more to the group.  Further thinking and  development will need to take place to review these unsuccessful applications  and look at the scope of bringing even more candidates onto the PPG.   Out of 20 invitation letters sent out we have received 15 replies of acceptance   which takes the membership to a total of 23 members.  Each member that has accepted the invitation will bring some inspiration to the group and represent all backgrounds that we targeted as part of the recruitment phase.  A full list of  Bio’s are available on the PPG Blog  Aspen Medical Centre Patient Participation Group: PPG Members (aspenppg.blogspot.com)   Progressing forward from this meeting, the new members will be joining the next meeting as part of the launch of building the Aspen Community, exploring options and opportunities to share initiatives with the Aspen patients as they develop.   As part of the development of the PPG we will need to look at an induction  process and work on a development framework.  KGP asked for volunteers and  a lead to develop the process and due to no one coming forward KGP has agreed to develop the induction process with Mary and Christine who kindly volunteered  to support him.   In summary it has been recognised the amount of pressure and change being  inflicted on the practice, which is having an impact on medical and admin staff.   PPG members should be mindful when dealing with patient queries and should  sign post patients to the appropriate point for escalation such as patient  complaints etc.     Countywide PPG Meeting Notes from attendance at the above Gloucestershire PPG Network Meeting. GK gave an overview of the session she attended on behalf of the PPG in which  KGP was available to attend the Gloucester Locality session.  The highlights from  the meeting are as follows: Katherine Holland highlighted the fact that as there had been a high attendance  to the CW PPG Meetings and going forward they are planning two face to face  meetings in the future.  Further information would be shared in due course.  It  was also planned to use the on-line conferencing facilities during the face to face  for attendees to join online. “Equality, Diversity and Inclusion”.  Caroline Smith gave a brief presentation speaking about “reasonable adjustment” referring to the Equality Act 2010.   The slides from the presentation will be shared in due course. ACTION:  Provide slides from the session to be distributed to the PPG Group,  whilst being mindful that there is thoughts countywide of a blanket  Gloucestershire Communication plan for use by all county PPGs in the future –  KGP/KH When recruiting PPG members - checks should be done to ensure individuals  needs are met for Additional Information and Reasonable Adjustments. Spotlight on…Communicating with your PPG and Patients Ros Smith (Overton Surgery) and Rita Leach (Rosebank Surgery) PPG Members  led this session of discussion within the group. Rita commenced by stating that  PPGs need to make best use of communications with both the Practice and its  patients, as currently each PPG has different ways of communicating. ACTION:  Develop a workstream to produce a communications plan specific for  Aspen PPG and patients. At the Gloucester PPG Locality meeting Rosebank gave an update on the  vaccination programme and progress being made.  It was also highlighted that  this activity is also additional to day-to-day patient activity and staff are  exhausted.  KGP registered a vote of thanks to all staff across the Gloucester  Locality who have been involved with clinics.  It is clear that the main focus could  be seen on vaccination programme, but we also need to ensure and encourage  patients to continue to use practices for other ill health related illness and  surgeries are Open.  The PPG can support this message to ensure patients do not stop using practices and continue to attend appointments etc. The next Countywide PPG meeting items for the next meeting on 16th July will  cover the following: Update on integrated care system going forward Presentation by Andy from Churchdown PPG Issue of “New Normal” (this may slip to September) Digital Engagement - going forward. AOB No other Business was raised as part of the agenda items Dates of the next meeting Next meeting scheduled for Wednesday 26th May 2021 | 18:00 – 20:00. KGP thanked everyone for their attendance and closed the meeting at 19:15hrs.