Aspen Patient Participation Group
Meeting of the PPG 8th
January 2020
Attending:
Andrew
Harding Chairman, Dr Jhumpa Sakar, Sandra Nicholson, Julie Domaille, Georgina Kemp, Eve Butler, Steve Talbot,
Mary Haines, Keith Waldon, Elaine Waldon, Kevin
Gannaway-Pitts
Apologies:
David Bennett, Carol Peachey, Christine
Hart, Jean Cox, Michael Hunt, Tricia
Harding, Jane Barnard
· Welcome The
chairman AH welcomed everybody to the meeting.
·
Minutes of the Last Meeting https://aspenppg.blogspot.com/p/aspen-patient-participation-group.html AH
asked if there were any issues from the last minutes if not then he asked for a
proposer to adopt the minutes as a true record. GK proposed and JD seconded.
·
Noticeboards GK
updated the group on the progress made to the portable noticeboard. This is to
be used as an information point for patients attending the surgery. It was
decided to start off at two 2 hour sessions twice a month as we are a
relatively small group and did not want to take on too much. The subject was
decided at the last meeting to be Coughs and Colds for the winter period. We
will be able to inform patients that there are other ways to seek medical
attention without needing to make a Dr’s appointment during busy seasonal
periods. Also to bring the PPG and its purpose to patients notice. GK has
sourced some leaflets on the subject and the board can now be used. The
position of the noticeboard was decided to be on the 1st floor by
the round reception area. Several volunteers have volunteered and GK will
co-ordinate a rota for us. The first session will begin on 23rd
January between 2-3pm with GK and MH the first volunteers. Next one 29th
January with KW and EW attending. Thanks
to all volunteers.
· Website
blog – KG-P updated us on the work he has been doing setting up an information
page on the Aspen website. This page can be found on the left hand side of the
website under the Patient Participation Group heading, clicking on this takes
you to a page with lots of information on. The purpose of this blog is to
elevate the PPG profile, promote self care and NHS Information and promote self
booking appointments. KG-P has presented this at the Gloucestershire CCG
meeting for PPG members and this was really well received as an aid to patients
and Surgeries as promoting use of Apps should reduce phone enquiries. There is
a section for our PPG members profiles and we need to encourage as many people
as possible to submit a profile and small picture to promote the Aspen PPG.
·
Patient
Survey The Annual Patient Survey is due again. There are two surveys NHS GP
Patient survey and a Practice survey entitled Friends and Family Survey. These
are to be held at Saintbridge and Aspen. It was decided to encorporate the
surveys with the noticeboard promotion at Aspen. Volunteers were asked for and
AH will coordinate a rota at Saintbridge. AH mentioned that if we are taking to
patients we will need to cover ourselves so all people involved will need to
sign a confidentiality agreement. This was agreed.
· Practice
Update JS There are 4 new members of the nursing team Hazel, Jess, Rebecca and
Magrietha. A new ANP Angela and a new GP Dr Charlotte Fisher. We also have a
social prescriber Lena which is an addition to the fraility team. The practice
is also moving towards keeping the phone lines open at lunch time to be
answered by our own reception team (the lunch time will still be for emergency
calls only) this was a suggestion from a member of the PPG.
· HSOC JS
reported that there was a visit from the Health overview policy and scrutiny
committee which involved a Council representative from the Forest of Dean
coming to talk to the practice about the issues from the practice amalgamation.
The same thing is happening in the Forest area and they wanted to get a heads
up on any potential issues. The meeting went well and the group were impressed
on how Aspen had tackled the problems and the involvement with the PPG.
· Carers Group EB told the group of the progress Eve and Dr. Nicky Wilson have achieved
in setting up a carers support group. There was a carers drop in session
advertised which was attended by 67 people also some from other surgeries. This
meeting was very successful with many now registered as carers and also helped
people to find help in the right areas and advice. The second support session
is planned soon with BBC radio advertising the session. This meeting will
discuss a specified subject this month on how to become identified as a carer
and therefore receive the appropriate benefits. A survey has been held through
survey monkey and meetings will be held monthly and involve young carers to.
·
Any other business
KG-P Could the website blog be used to promote healthy lifestyle through
exercise ie Park Run and Hope for
Tomorrow
ST Encourage patients to register for an Online Account as it is a useful
tool also queried why there was only one desk at reception now instead of two
or three.
The Chairman thanked everybody for there input and holding a very
constructive meeting with lots of comments and opinions.
NEXT MEETING 4th March,
2020 from 1-2PM
at Aspen 2nd floor Meeting Room
